Please check your internet connection, as ‘buffering’ or ‘connecting’ issues could be due to very weak Wi-Fi or poor data service.

To help avoid the dreaded buffering stalls while listening, here are some steps you can take.

  • Close down any other bandwidth-heavy applications. Other computer users on the network can also cause your Internet radio stream to buffer too often. 
  • If you're accessing the internet via Wi-Fi, constant buffering may mean that you don't have a strong connection to the network. 
  • Moving closer to the signal source or removing barriers between you and the signal can improve signal strength. 
  • Try loading other media to test your connection. If everything else is slow, that points to a connection issue on your end.

If you determine your connection is slower than usual, try rebooting your device or your router (wait at least 60 seconds after shutdown before restarting your router).

Check to make sure your computer isn’t downloading something in the background. Check the Task Manager on Windows (summoned by pressing control-alt-delete) or Activity Monitor on MacOS, and look for network statistics (it’s labelled “Network”on MacOS, “Networking” on Windows).